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faq

A collection of 52 posts

faq

How To Delete My Proxycurl Account?

You have the option to delete your Proxycurl account at any time within your Proxycurl dashboard. After successfully deleting your account, here's what to expect: * Loss of access to all your Proxycurl credits. * No more access to your old Proxycurl account. * Permanent removal of your account and personal

faq

Why Doesn't Proxycurl API Support CORS?

We often receive inquiries about enabling CORS headers to allow any origin to access the Proxycurl API. However, our policy is to deliberately block requests to the Proxycurl API that are made from a browser client. The reason for this is that it would require exposing the Proxycurl API key

faq

What's Proxycurl's Refund Policy?

Proxycurl API In general, we will refund you if you accidentally purchase credits and spend at most 10 of them. Refunds are granted once per customer. There are three scenarios in which a refund will be provided: 1. A new order has been made (e.g. you bought too many

faq

Do You Provide Professional Social Network Connections?

Professional Social Network connections are not part of the public profile data set, and [we only work with public data](https://nubela.co/blog/is-Professional Social Network-scraping-legal/). Therefore, Professional Social Network connections are not available for us to scrape and we do not scrape them. No, we do not provide

faq

Why Do We Charge Credits for 404s?

In our API, a 404 is considered a successful query, despite being classified as an error code. You can check our API reference manual sections on credits and status codes for official documentation at any time, but here we will explain the why of this policy. When a request comes

faq

Am I Charged for Making the Same API Calls Repeatedly?

Yes, you are. Each API call you make is an independent call to our servers, and we bill you each time you make a call. The reality is that running our servers is expensive, and every time you make a request, we do the work to process your request, even

pricing

We are updating our pricing

✏️In early 2024, we've implemented further updates to our pricing plans, notably the introduction of Annual Plans - which have cheaper and more credits. Check it out here. We have been around since 2014, and we are here to stay. And staying around means investing in compliance and

proxycurl

Why do I get different results with the Lookup endpoints?

This bug has now been fixed! You should always get consistent results when using the Lookup endpoints in the same way. Note that changing the value of similarity_checks may change affect the answer, since this parameter affects how the query behaves as well as any temporarily-cached data. Original answer

faq

Why am I getting 503 HTTP status code errors?

You might get an erroneous HTTP status code of 503 when you call our API occasionally. This is due to a temporary error. There are many reasons for this: * It could be due to a network error between our internal services or web scraping infrastructure. * It could be due to