Introducing Person Profile Endpoint (Also: 1000 Users/66K ARR 🎉) Learn more

faq

A collection of 53 posts

faq

FAQ: But the customer data does not look correct

A customer emailed us with the following query: Hi Steven, Glad to hear that you are back! I am a bit confused about this customer API listing service. For a real business case I would be interested in getting the customers of this software company: https://www.otys.com/en/

proxycurl

Does Proxycurl's Professional Social Network API pull contact information from Professional Social Network Profiles?

No, Proxycurl's Professional Social Network API only scrapes public Professional Social Network profiles. Contact information of profiles are not present on these public profile pages, so we are not able to provide that information as well. However, we have announced an Email Extraction API endpoint that will allow

faq

How Fresh Is the Data from Employee Listing Endpoint or the Search API?

Proxycurl's Employee Listing Endpoint and the Search API are powered by LinkDB. This means that searches are performed within LinkDB. We do not scrape Professional Social Network for employee data or to perform people/company searches. Since LinkDB is not synced with the latest data on Professional Social

faq

How To Delete My Proxycurl Account?

You have the option to delete your Proxycurl account at any time within your Proxycurl dashboard. After successfully deleting your account, here's what to expect: * Loss of access to all your Proxycurl credits. * No more access to your old Proxycurl account. * Permanent removal of your account and personal

faq

Why Doesn't Proxycurl API Support CORS?

We often receive inquiries about enabling CORS headers to allow any origin to access the Proxycurl API. However, our policy is to deliberately block requests to the Proxycurl API that are made from a browser client. The reason for this is that it would require exposing the Proxycurl API key

faq

What's NinjaPear's Refund Policy?

NinjaPear API In general, we will refund you if you accidentally purchase credits and spend at most 10 of them. Refunds are granted once per customer. There are three scenarios in which a refund will be provided: 1. A new order has been made (e.g. you bought too many

faq

Do You Provide Professional Social Network Connections?

Professional Social Network connections are not part of the public profile data set, and [we only work with public data](https://nubela.co/blog/is-Professional Social Network-scraping-legal/). Therefore, Professional Social Network connections are not available for us to scrape and we do not scrape them. No, we do not provide

faq

Why Do We Charge Credits for 404s?

In our API, a 404 is considered a successful query, despite being classified as an error code. You can check our API reference manual sections on credits and status codes for official documentation at any time, but here we will explain the why of this policy. When a request comes

faq

Why Do Employee or Student Counts from our API Endpoint Differ from Professional Social Network's Data?

1. Our Employee/Student Listing API endpoint relies on LinkDB, a database that exclusively gathers public Professional Social Network profiles. Consequently, the data we can provide is only as comprehensive as the content available in LinkDB. 2. Professional Social Network's specific heuristics for associating an individual with their

faq

Am I Charged for Making the Same API Calls Repeatedly?

Yes, you are. Each API call you make is an independent call to our servers, and we bill you each time you make a call. The reality is that running our servers is expensive, and every time you make a request, we do the work to process your request, even

pricing

We are updating our pricing

✏️In early 2024, we've implemented further updates to our pricing plans, notably the introduction of Annual Plans - which have cheaper and more credits. Check it out here. We have been around since 2014, and we are here to stay. And staying around means investing in compliance and

proxycurl

Why do I get different results with the Lookup endpoints?

This bug has now been fixed! You should always get consistent results when using the Lookup endpoints in the same way. Note that changing the value of similarity_checks may change affect the answer, since this parameter affects how the query behaves as well as any temporarily-cached data. Original answer