I’d Like to Cancel My Plan, Do I Have to Incur Any Cancellation Fee?

Short answer, yes.

Long answer,

It depends on the plan you are on

There are three types of plans Proxycurl offers:

1. Annual Plan, billed monthly
2. Annual Plan, billed annually
3. Pay-as-you-go, ala-carte credit purchase

The 2nd and 3rd plan types won't be the content of discussion here because you would've already made payment before you get on the plans.

For the 1st plan - the Annual Plan, billed monthly - yes there'll be cancellation fees, amounting to the remaining month(s) of the plan left unpaid.

This plan involves a 12-month contract, with a monthly billing frequency. Therefore if a customer would like to cancel their subscription plan i.e. rescind the contract, this'll be the cancellation fee involved.

More details on the Annual, billed monthly Plans

When you're subscribing to a new Annual Plan that is billed monthly in your dashboard, you'll see this option at the bottom that states the annual commitment required for these Plans.

The checkbox needed to be ticked off to proceed with the next step.

Need to talk to someone?

We presume about our plans and products? Email us at [email protected]. We'll respond to you very quickly.