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faq

FAQ: But the customer data does not look correct

A customer emailed us with the following query:

Hi Steven,

Glad to hear that you are back!

I am a bit confused about this customer API listing service. For a real business case I would be interested in getting the customers of this software company: https://www.otys.com/en/

They have a CRM for staffing agencies.

In the first 20 results it only returned similar software (like 'Recruit Robin' or 'https://corporate.jobrapido.com/'), non existing sites ('https://www.wordofmedia.nl/', 'https://www.clarox.nl/', 'https://www.jobrokket.nl/') and a link to some legal thing 'https://gdprprivacypolicy.org/'

I was expecting it to return a list of staffing agencies that have shown to be interacting with OTYS, but the current results seem to be.a total mistake. I understand the tool is still in development, and I hope that this example helps in that development. Would love to be notified if you got it working for this use case, then I would be interested in becoming a bulk customer!

Best regards,

Lodewijk

My response:

Hey Lodewijk,

Are you sure those aren’t customers of Otys? I’m saying this because the results of Proxycurl (my previous company) aren’t obvious either, even though it is 100% correct.

Here’s how you get Proxycurl’s results:

curl -X GET \
"https://nubela.co/api/v1/customer/listing?website=https%3A%2F%2Fproxycurl.com" \
-H "Authorization: Bearer demo-api-key"

And you get companies in the MAG7, which a few of them were a paying customer of mine. A lot of similar companies such as fullenrich.com, which were resellers of our data. And one more that says “Kellogg School of Management”, because the university was a customer of ours!

My point is, just because the data does not look conventionally correct according to your hypothesis, does not mean it is wrong. Which is why I recommend running it on your own company first, and see if the data is correct. Then you know how well it works for other companies.

Hope this clarifies!

Steven Goh | CEO
World's laziest CEO. Before starting the highly-successful Proxycurl and Sapiengraph, Steven founded 5 other startups: Gom VPN, Kloudsec, SilvrBullet, NuMoney, and SharedHere.

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