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Essential first steps and initial configuration for new users
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Everything related to costs, credits, and subscription plans
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Details about live chat, knowledge base, and AI capabilities
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Connecting with other tools and extending functionality
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Common issues and how to get help when things go wrong
Popular Articles
How do I install the NinjaPear live chat widget on my website?
How to Install the NinjaPear Live Chat Widget on Your Website Welcome! This guide walks you through every step required to add NinjaPear’s free live-chat widget to any website. By the end you’ll have...
What are the technical requirements for using NinjaPear?
Technical Requirements for Using NinjaPear Welcome to NinjaPear! If you're wondering what you need to get started with our customer service suite, you're in the right place. The good news is that...
How long does it take to set up live chat on my site?
How Long Does It Take to Set Up Live Chat on My Site? Getting live chat up and running on your website is surprisingly fast with NinjaPear. In most cases, you’ll have a working chat widget in under 5...
Can I use NinjaPear without any coding knowledge?
Can I Use NinjaPear Without Any Coding Knowledge? Short answer: Yes! NinjaPear is designed for non-technical users. Its core features—live chat widget and knowledge base—work out of the box with zero...
How much does NinjaPear cost after the free tier?
NinjaPear Pricing After the Free Tier: What You’ll Pay and What You Get So you’ve been using NinjaPear’s free tier and are wondering what happens when you need more—especially AI-powered features or...
What happens to unused credits at the end of my billing cycle?
What Happens to Unused Credits at the End of My Billing Cycle? Quick Answer All unused credits—including both subscription credits and any additional ala-carte credits—expire at the end of each...
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