Why am I getting 503 HTTP status code errors?

Steven Goh -

You might get an erroneous HTTP status code of 503 when you call our API occasionally. This is due to a temporary error. There are many reasons for this:

  • It could be due to a network error between our internal services or web scraping infrastructure.
  • It could be due to a sudden spike in traffic for which our internal services or web scraping infrastructure might not be able.
  • It could be an unknown error within our internal services which has reduced our capacity significantly or totally.

In anyways, the right way to handle 503s is to retry the request up to 3 times. If you are getting persistent 503s, send us an email and we will get back to you as soon as possible.