How Do I Change or Cancel My Subscription Plan?

Steven Goh | CEO -

We get it - flexibility is key when it comes to managing your subscription. Whether you're looking to upgrade, downgrade, or even cancel your plan, we've streamlined the process to be as painless as smooth as possible.

Here’s a quick guide to help you with each of these options.

How do I upgrade my plan?

Need extra perks? Running out of credits? Upgrade your plan by following this simple step-by-step guide just for you.

  1. Let’s say you are on a $49/mo plan and you are considering to upgrade your plan into $299/mo plan.
  1. You will then be redirected to the Change plan page. Choose your new plan and click “Upgrade plan”.
  1. An order confirmation will pop up. If you'd like to enable the auto-topup, click on “Change plan and enable credit auto-topup”. For manual-topup, you can click “Change plan only”. You can always enable auto-topup later in your account settings.

  1. And you're done! You will receive a confirmation saying that your upgrade is successful. Enjoy your new plan!

How do I downgrade my plan?

  1. From your Proxycurl dashboard, head to “Plan and payments”. Select your new plan then click on “Change or cancel plan”.
  1. You will then be redirected to the 'Change plan' page. Select your new plan and click on “Downgrade plan”.
  1. An order confirmation will pop up. If you'd like to enable the auto-topup, click on “Change plan and enable credit auto-topup”. For manual-topup, you can click “Change plan only”. You can always enable auto-topup later in your account settings.
  1. You will receive a confirmation saying that your plan downgrade is successful and you’re good to go!

I’d like to cancel my plan, how do I do it?

Thinking about canceling your subscription plan? Follow this step-by-step guide.

  1. From your Proxycurl dashboard, go to the “Plan and payments” page. Click on “Change or cancel plan”.
  1. You will then be redirected to “Change plan” page. Scroll down and click on the “Cancel plan” button.
  1. A pop-up message will display your cancellation fees. Tell us why you would like to cancel your plan, then click “Next”.

    (Note: If you're ending your annual subscription early, you might be liable for cancellation fees!)

  1. Click on “Pay $xxxx and Cancel plan”.
  1. You’re done! Your subscription has been cancelled successfully!

You can resubscribe any time from the comfort of your own dashboard. Thank you for choosing Proxycurl and we hope to serve you again!